Are the Products Sold on Luxelasho Authentic?
At Luxelasho, we take great pride in ensuring that all products available on our platform are 100% authentic (orginal). Every item sold directly by Luxelasho is sourced exclusively from the original manufacturers or authorized distributors, ensuring that customers receive only genuine products with the Luxelasho authenticity guarantee.
Authenticity Across Different Sellers
As Luxelasho operates as a marketplace platform (Marketplace) in addition to selling its own inventory, we also collaborate with a variety of independent sellers to provide a diverse range of products. While Luxelasho itself guarantees the authenticity of products it sells directly, some items from third party sellers may be available in multiple variations, including products that may not be sourced from the original brand manufacturers.
To maintain transparency and protect consumer rights, we clearly label such products as “non-branded” This allows customers to make an informed decision when choosing their desired product.
Guarantee of Original Products
For all products without a ” non-branded ” label Luxelasho guarantees their authenticity and provides them with an official and valid warranty. Our commitment to quality ensures that you can shop with confidence, knowing that all products marked as authentic are sourced from reputable manufacturers and official brand distributors.
If you ever have concerns regarding the authenticity of a purchased product, our customer support team is always available to assist you in verifying its origin and ensuring a satisfactory shopping experience. At Luxelasho, customer trust is our top priority!